Support

Need help with PRPTY? You’re in the right place.

Get in touch

For questions, feedback, or issues with the app, email us at support@prpty.app.

We aim to respond within 1–2 business days.

Common questions

PRPTY isn’t loading or is stuck on a screen

Force-close the app and reopen it. If the issue continues, delete and reinstall the app from the App Store, then let us know at the email above so we can look into it.

I want to report inappropriate content or a user. 

Email us at support@prpty.app with details (a screenshot helps) and we’ll review it.

How do I delete my account or my data? 

Email us at support@prpty.app and we’ll process your request. 

I have feedback or a feature request. 

We’re building PRPTY with our early community — send it through to support@prpty.app or via the waitlist form.

Other resources


For anything not covered here, email support@prpty.app and we’ll get back to you.

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