Terms & Conditions

Effective Date: 6 August 2026

Last Updated: 6 August 2026

1. ACCEPTANCE OF TERMS

These Terms and Conditions (“Terms”) govern your use of the PRPTY website (prpty.app) and the PRPTY mobile application (together, the “Product”), owned and operated by VIANUOVA HOLDINGS PTY LTD (ABN 19 681 357 746) (“PRPTY”, “we”, “us”, “our”).

By accessing or using the Product, you agree to be bound by these Terms. If you do not agree, you must not use the Product.

2. DEFINITIONS

  • “Content” means any content, writing, images, audiovisual material, or other information published on the Product, including User Content.
  • “User Content” means any Content that you upload, post, or submit to the Product.
  • “Company IP” means the layout, design, graphics, trademarks, and other intellectual property of the Product, excluding User Content.
  • “You” or “Your” means the user of the Product.

3. Eligibility and Age Restriction

You must be at least 18 years old to use the Product. By using the Product, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. We accept no responsibility for any misrepresentation of your age.

4. Account Registration

Some features of the Product require you to register an account. When registering, you agree to:

  • Provide accurate and complete information.
  • Keep your login details confidential and not share them with any third party.
  • Notify us immediately if you become aware of any unauthorised use of your account.
  • Take responsibility for all activity that occurs under your account.

We may suspend or terminate accounts that provide false information, violate these Terms, or are used for fraudulent or unlawful activity.

5. Licence to Use the Product

Subject to these Terms, we grant you a personal, non-exclusive, non-transferable, revocable licence to use the Product for its intended purpose. You may not use the Product, or any Company IP, for any other purpose without our prior written permission.

6. User Content

6.1 Ownership. You retain ownership of any User Content you upload to the Product.

6.2 Licence to us. By uploading User Content, you grant us a non-exclusive, worldwide, royalty-free licence to host, display, reproduce, and distribute that Content on and through the Product, for the purpose of operating and promoting the Product. This licence ends when you delete the Content or close your account, except to the extent Content has already been shared by other users or retained as required by law.

6.3 Your responsibilities. You agree that you own or have the necessary rights and permissions to upload any Content, and that your Content:

  • Does not infringe any third party’s intellectual property or other rights;
  • Is not false, misleading, defamatory, offensive, or harassing;
  • Does not disclose another person’s private information without their consent;
  • Complies with all applicable Australian laws; and
  • Is not spam or repetitive unsolicited content.

6.4 Photos of property. Photos of private property must not be uploaded without the permission of the owner or listing agent. Take care not to capture identifiable people without their consent.

6.5 Removal. We may remove any Content, without notice, that we believe breaches these Terms, and may investigate reported content and cooperate with law enforcement where required.

6.6 Copyright complaints. If you believe your copyrighted material has been uploaded without permission, contact us with a description of the work, its location on the Product, your contact details, and a statement that you own the copyright. We will act on valid notices promptly and are not liable for User Content we did not review prior to publication.

7. Acceptable Use

You agree not to use the Product to:

  • Harass, abuse, threaten, or violate the legal rights of any other person;
  • Infringe our intellectual property or that of any third party;
  • Upload viruses or other harmful software;
  • Commit fraud or engage in unlawful gambling, sweepstakes, or pyramid schemes;
  • Publish obscene, defamatory, or discriminatory material;
  • Gather information about other users without their consent; or
  • Reverse engineer, disassemble, or attempt to circumvent the security of the Product.

Unauthorised use of the Product may be a criminal offence and may give rise to a claim for damages.

8. Third-Party Links and Services

The Product may contain links to third-party websites, goods, or services that are not controlled by us. We do not endorse, and are not responsible for, the accuracy, legality, or content of any third-party links, goods, or services. You use them at your own risk.

If we introduce affiliate marketing or advertising in future, we may receive commissions or compensation from third parties, which will be disclosed where required by law.

9. Disclaimer and Exclusion of Liability

9.1 The Product and its Content are provided for general information only and may change without notice. You acknowledge that the Product may contain mistakes, errors, or inaccuracies, particularly in relation to User Content, which we do not verify, endorse, or guarantee.

9.2 To the maximum extent permitted by law, we exclude all warranties, guarantees, or representations regarding the accuracy, reliability, or fitness for purpose of the Product and its Content, except for guarantees that cannot be excluded under the Australian Consumer Law.

9.3 To the maximum extent permitted by law, we are not liable for any loss or damage arising from your use of the Product, your reliance on any Content, property transactions or investment decisions you make, or your interactions with other users.

9.4 Nothing in these Terms excludes, restricts, or modifies any consumer rights under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) that cannot be excluded, restricted, or modified by agreement.

10. Indemnity

You agree to indemnify and hold us harmless (including our directors, employees, and agents) against any claims, damages, or costs arising from your Content, your use of the Product, or your breach of these Terms or any applicable law.

11. Termination

We may suspend or terminate your access to the Product at any time, with or without cause, including where you breach these Terms. You may terminate your account at any time by contacting us. Provisions that by their nature should survive termination — including Sections 6, 9, and 10 — will continue to apply.

12. Changes to the Product and These Terms

We may modify, suspend, or discontinue the Product, or any part of it, at any time. We may also update these Terms from time to time; continued use of the Product after changes take effect constitutes your acceptance of the updated Terms. We will update the “Last Updated” date above when changes are made.

13. Intellectual Property

Excluding User Content, all intellectual property in the Product — including its design, layout, graphics, and trademarks — belongs to us or our licensors. Nothing in these Terms transfers any of that intellectual property to you, and you must not reproduce, distribute, or create derivative works from it without our written permission.

14. Privacy

We handle personal information in accordance with our Privacy Policy, available at prpty.app/privacy-policy, which forms part of these Terms.

15. Dispute Resolution

If a dispute arises, you agree to first attempt to resolve it directly with us by contacting us. If unresolved, the parties agree to attempt mediation before pursuing formal legal action.

16. General Provisions

16.1 Governing law. These Terms are governed by the laws of New South Wales, Australia, and each party submits to the non-exclusive jurisdiction of its courts.

16.2 Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions continue in full force and effect.

16.3 No waiver. Our failure to enforce any provision of these Terms does not waive our right to enforce it later.

16.4 Assignment. You may not assign or transfer your rights under these Terms without our prior written consent.

16.5 Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Product.

17. Contact Us

VIANUOVA HOLDINGS PTY LTD (ABN 19 681 357 746)

Email: privacy@prpty.app

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